Travel Documents

CIBT (VISA PROCESSING)

CONTRACT HIGHLIGHTS

The agreement with CIBT provides several benefits to Penn State University employees, students and faculty requiring visas, passport renewals or other travel document services.

• A discount on service fees, and discounts on rush fees.
• Market leader, 75% of Fortune 500 trust CIBT/A Briggs.
• Global Reach, Local Expertise: 14 North American offices, 30 European and Asian offices.
• Wholly owned and operated, no outsourcing, no data selling.
• FCPA compliant.
• Secure technology, safe transactions.
• Dedicated Account Management.
• Live Customer Care 12 hours, Mon-Fri; e-support Sat-Sun.
• Real time order tracking 24/7.
• Measured customer satisfaction exceeding 98%.

CONTACT INFORMATION:

Supplier Contact:
Direct Link to CIBT: cibtvisas.com/btaa
Email: [email protected] (email support provided 7 days/week)
Customer Care Team: 800-929-2428
Hours of Operation: Monday-Friday; 7:30 a.m. to 8:00 p.m. (Central)

Procurement Contact:

Lisa Steinbugl
[email protected]
(814) 863-0498

CONTRACT DETAILS

Contract Type:
BTAA

Contract Term:
02/01/2019 - 01/31/2024